The Langham, Jakarta has appointed Mathias Ess as its new Director of Operations.
The opulent and sophisticated Langham, Jakarta is pleased to announce Mathias Ess’s appointment as its new Director of Operations. In this pivotal role, Mathias will oversee the hotel’s daily operations, including its 224 opulent rooms and suites, five distinguished restaurants and bars, and versatile function spaces. His leadership promises to elevate the guest experience to new heights of excellence.
Mathias, who has been with The Langham, Jakarta since 2022 as the Director of Food & Beverage, has consistently demonstrated an unwavering commitment to excellence. His dedication has significantly enhanced the hotel’s food and beverage services, showcasing his ability to blend creativity with operational precision. In his new role, Mathias will extend this expertise across all facets of the hotel, ensuring a seamless and exceptional service experience.
Known for his forward-thinking approach, Mathias brings a wealth of international experience to The Langham, Jakarta. His illustrious career spans prestigious hotels across China, Cambodia, Sydney, and Germany, where he has consistently delivered innovative and exceptional service. His appointment heralds a new era for the hotel, with a strong focus on enriching guest experiences through innovative F&B concepts, strategic promotions, and meticulous operational excellence.
Mathias’s leadership philosophy is rooted in inspiring and empowering teams. He believes that clear communication and a shared sense of purpose ignite passion and drive extraordinary outcomes. “When we communicate the purpose behind our tasks, we ignite a sense of passion and commitment in our team, leading to extraordinary results,” says Mathias. His approach is expected to foster a culture of teamwork and continuous improvement at The Langham, Jakarta.
The Langham, Jakarta’s General Manager, Alexander Poindl, expressed enthusiasm about Mathias’s promotion, stating, “It is a pleasure to promote Mathias to the role of Director of Operations. His vision, dedication, and deep industry knowledge uniquely position him to empower our team in delivering exceptional guest experiences and driving the hotel to new heights of success.”
The Langham, Jakarta
District 8, SCBD
Jakarta 12190, Indonesia
T: (+62) 2127087888
E: tljkt.info@langhamhotels.com
IG: @langham_jakarta
