Q: How would you describe your responsibilities in under 10 words?
A: Boosting revenue with strategic sales, marketing and enhancing guest loyalty.
Q: What makes a typical day with The Westin Resort Nusa Dua, Bali?
A: Being active, energised and clear with the team and ensuring by doing that it empowers the team to be a better version of them. Showing commitment to providing our guests with a refreshing environment, thoughtful amenities and revitalising programming that fosters a sense of wellbeing.
Q: What’s the toughest part of your job?
A: I believe everything is always manageable, as we have a solid teamwork foundation. With our team’s extensive experience in the hospitality industry, we can confidently overcome any challenges that arise. In fact, due to our collective expertise and good industry experience, there isn’t a specific aspect that I would classify as the toughest part of our work.
Q: What do you find most satisfying among what you do?
A: Elevating guest experiences and exceeding revenue goals through strategic innovation.
Q: Who or what has influenced you the most throughout your career?
A: Bill Marriott with his quote, “Success is never final,” has always been the biggest influence in my career.
Q: If you hadn’t become a director of sales & marketing, what path would you have chosen?
A: Working in the hospitality industry has always been my passion, so I couldn’t picture myself working outside this field.
Q: What makes The Westin Resort Nusa Dua, Bali different from other resorts?
A: The Westin Resort Nusa Dua, Bali stands out with its holistic approach to wellbeing, blending innovative amenities, energising activities and intuitive service to ensure guests leave feeling rejuvenated and inspired.
Asia Dreams Volume 49
The Westin Resort Nusa Dua, Bali
ITDC, Nusa Dua
Bali 80363, Indonesia
T: (+62) 361771906
E: reservation.00035@westin.com
IG: @westinbali
